Browse Site by Tags - Liberum Help Desk

Initial setup OK until trying to go to Config

Created Domain Security Group DOM\HelpDesk and assigned myself and Administrator to it Created folders on Win 2003 server D:\HelpDesk\WWW and D:\HelpDesk\SQL and gave DOM\HelpDesk full rights to folders. Installed Liberum into WWW and edited SETTINGS.ASP so that everything commented out bar: Application...

Posted to Support by Mark on 06-10-2010

Using Liberum Help Desk with SQL Server Management Studio Express

I'm trying to install the helpdesk for the first time - could anyone offer me any advice on previously unanswered posts by other users asking whether it is possible to use the helpdesk with SQL Server Management Studio Express, and if so does anyone have any documentation or could anyone tell me...

Posted to Support by gbr80 on 02-01-2010

Department report not changing the date properly

Hi, I am attempting to do some reports from Liberum Help Desk. I can produce reports successfully for the full data range that we have been running the helpdesk, but cannot get the monthly data out correctly. The monthly data returned has the same amount of jobs as the full data range. If anyone has...

Posted to Support by Yvette on 01-04-2010

error Invalid parameter 1 specified for datediff. when running reports

Hi - from the Admin - Reports menu if I select either of: "Open Problems Aging" Report "Time" Report I get this error message: Application Error Number: -2147217900 (0x80040E14) Source: Microsoft OLE DB Provider for SQL Server Description: Invalid parameter 1 specified for datediff...

Posted to Support by cadwyn on 12-21-2009

Security Contact?

Hey, I want to report security vulnerabilities in Liberum Helpdesk, please contact me within 2 days to report the issues privately . Best Regards, Thermo

Posted to Support by thermo on 11-12-2009