Liberum Help Desk
The free, open source solution for the web-based help desk.
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  • How does Liberum use anonymous IIS Login?

    I want to use Liberum Helpdesk and I tested it on my Windows XP PC but it really needs to be on a server. The trouble is I don't know where to put it, I have Virtual servers and I have 13 of them. Trouble is they are all doing important work already and a lot of them are already MS SQL Server and...
    Posted to Support by Belladonna on 10-08-2011
  • IIS needs to be restarted daily for Application to work

    I have recently taken over an installation of Liberum Help Desk and I am having an issue with keeping the application available for users. I have to restart IIS everyday for the application to be usable or else users see this error: Description: HTTP 404. The resource you are looking for (or one of its...
    Posted to Support by tlu2929 on 12-15-2010
  • Initial setup OK until trying to go to Config

    Created Domain Security Group DOM\HelpDesk and assigned myself and Administrator to it Created folders on Win 2003 server D:\HelpDesk\WWW and D:\HelpDesk\SQL and gave DOM\HelpDesk full rights to folders. Installed Liberum into WWW and edited SETTINGS.ASP so that everything commented out bar: Application...
    Posted to Support by Mark on 06-10-2010
  • User finally logging in, now 'Cannot find the object "tblConfig"

    I finally got to the stage where I've installed the database and the Data Base Connector is installed and talking with SQL. When tailoring the IIS I had trouble with the following stage; Click the "Documents" tab and click "Add". Enter each of these and place them in this exact...
    Posted to Support by gbr80 on 02-08-2010
  • Liberum Installation: Page cannot be found error

    I recently downloaded and attempted to install Liberum 0.9.7.3 on Windows 2003 Server running IIS 6.0. I followed the instructions that I found on ' http://74.92.40.177/liberum/ ' to install it and triple-checked that I had everything right. The problem is when I try to access the 'setup...
    Posted to Support by stitch23red on 05-20-2009
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