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I finally got to the stage where I've installed the database and the Data Base Connector is installed and talking with SQL. When tailoring the IIS I had trouble with the following stage; Click the "Documents" tab and click "Add". Enter each of these and place them in this exact...
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I would like to use the pager feature to notify me of when a ticket is updated and closed. I am the IT Director and when my techs get assigned the ticket I do not recieve updates anymore. I am only able to get the default which is when a ticket is created. I do have my email in the pager slot in the...