Showing related tags and posts across the entire site.
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I am trying to have it when I view all problems for all resp if the status is open to have to background color turn red. I haven't had any luck so any help would be great. I have it installed on a Windows 2003 server with IIS6 using a SQL DB
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I finally got to the stage where I've installed the database and the Data Base Connector is installed and talking with SQL. When tailoring the IIS I had trouble with the following stage; Click the "Documents" tab and click "Add". Enter each of these and place them in this exact...
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I'm trying to install the helpdesk for the first time - could anyone offer me any advice on previously unanswered posts by other users asking whether it is possible to use the helpdesk with SQL Server Management Studio Express, and if so does anyone have any documentation or could anyone tell me...
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MS Server 2003 and MS SQL Server (both standard installs). Reps only see 100 problems, even when they have more. Problem pages display the latest problems with the oldest ones not displayed at all. Is this a helpdesk issue or a SQL Server config problem. Any help would be appreciated. Lothian313
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I would like to use the pager feature to notify me of when a ticket is updated and closed. I am the IT Director and when my techs get assigned the ticket I do not recieve updates anymore. I am only able to get the default which is when a ticket is created. I do have my email in the pager slot in the...
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Ive created other users, but they all can only see the issues that they have submitted. Is there any way to make all the issues visible and able to be edited by any user? Thanks