Showing related tags and posts across the entire site.
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Hi, We have changed the session timeout in IIS from 20 mins to 23hrs (about the max) --> Please could you let us know if this works for you ..? Bye the way, we have modified the source quite extensively, for use as our own Service Desk . You can see the familiar login on our web site www.leansoftware...
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We love Liberum Help Desk but we'd like to migrate our exisiting tickets from our old database into our new SQL database. i've been running in in a test enviorment but can't find a clean way to transfer. Any suggesetions?
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Sorry I found the answer to this in the old forums - if you havent ran the included SQL script to setup your tables, you will need to do that. This should add the tables you need. Now I'm getting an SQL Query at the bottom of every page, saying SQL Query; SELECT uid from tblUsers WHER sid = 0 Could...
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I'm trying to install the helpdesk for the first time - could anyone offer me any advice on previously unanswered posts by other users asking whether it is possible to use the helpdesk with SQL Server Management Studio Express, and if so does anyone have any documentation or could anyone tell me...
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Hi, I am attempting to do some reports from Liberum Help Desk. I can produce reports successfully for the full data range that we have been running the helpdesk, but cannot get the monthly data out correctly. The monthly data returned has the same amount of jobs as the full data range. If anyone has...
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MS Server 2003 and MS SQL Server (both standard installs). Reps only see 100 problems, even when they have more. Problem pages display the latest problems with the oldest ones not displayed at all. Is this a helpdesk issue or a SQL Server config problem. Any help would be appreciated. Lothian313
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Im using SQL 2008. The only code I have changed is the base URL in the database Config table. The site couldn't find the User menu, rep menu and log off pages, it kept looking for 'company.com....something'