Liberum Help Desk
The free, open source solution for the web-based help desk.

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  • grant my users access to the uploaded document

    Hello all, I have been working with this software for about 3 months. Everything smoothe sailing thanks to this forum. Today I implemented the new ticket file upload funtions by future (Upload_no_com_v2.zip)and seems to work rather well. I would like to be able to grant my users access to the uploaded...
    Posted to Support (Forum) by charan on 03-30-2009
  • ticket number

    I am trying to get people that are on the outside world that email a ticket request into the database. I have most of the parts figured out, but the ticket number is causing an issue. In my sql statement I check for the last ticket number and add 1, but then when you go into the help desk webpage and...
    Posted to Support (Forum) by Skligge on 03-27-2009
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