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The year 2011 is not showing up when you go into the "Help Desk Administration" and then the reports menu. Anyone else having this problem? Anyone know how to fix this problem? Thanks Robert
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I am trying to have it when I view all problems for all resp if the status is open to have to background color turn red. I haven't had any luck so any help would be great. I have it installed on a Windows 2003 server with IIS6 using a SQL DB
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Created Domain Security Group DOM\HelpDesk and assigned myself and Administrator to it Created folders on Win 2003 server D:\HelpDesk\WWW and D:\HelpDesk\SQL and gave DOM\HelpDesk full rights to folders. Installed Liberum into WWW and edited SETTINGS.ASP so that everything commented out bar: Application...
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I finally got to the stage where I've installed the database and the Data Base Connector is installed and talking with SQL. When tailoring the IIS I had trouble with the following stage; Click the "Documents" tab and click "Add". Enter each of these and place them in this exact...
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I'm trying to install the helpdesk for the first time - could anyone offer me any advice on previously unanswered posts by other users asking whether it is possible to use the helpdesk with SQL Server Management Studio Express, and if so does anyone have any documentation or could anyone tell me...
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Are there any known issues using this tool on windows 7 before i start testing? Thanks