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  • Only 100 problems displayed

    MS Server 2003 and MS SQL Server (both standard installs). Reps only see 100 problems, even when they have more. Problem pages display the latest problems with the oldest ones not displayed at all. Is this a helpdesk issue or a SQL Server config problem. Any help would be appreciated. Lothian313
    Posted to Support (Forum) by Lothian313 on 07-02-2009
  • E-mail Updates and Closed via pager

    I would like to use the pager feature to notify me of when a ticket is updated and closed. I am the IT Director and when my techs get assigned the ticket I do not recieve updates anymore. I am only able to get the default which is when a ticket is created. I do have my email in the pager slot in the...
    Posted to Support (Forum) by Neal Holt on 06-16-2009
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