Liberum Help Desk
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  • Convert helpdesk from Access Database to SQL

    We love Liberum Help Desk but we'd like to migrate our exisiting tickets from our old database into our new SQL database. i've been running in in a test enviorment but can't find a clean way to transfer. Any suggesetions?
    Posted to Support (Forum) by munozj on 04-28-2010
  • Reset Administrator Password

    We recently had a change in our IT staffing and unfortunately, the administrator password was not documented. Is there any possible way to reset the administrator's password? Thanks!
    Posted to Support (Forum) by echen on 06-10-2009
  • searching "notes" field

    we are using access as our database. is there a way to search the "notes" field? my engineer was able to create a query that pulls all of the notes related to a ticket into a single table. is there a way to create a asp page that searches this access query? victor
    Posted to Support (Forum) by VictorE on 04-07-2009
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