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HI, i´m new in the forum. We have been working with Help Desk for about two years. i'm using Access database. Now we want to implement file attachments, configure de HD for users can upload files when create a new problem. I don't know ASP programming. I view in other post that in http...
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Hi, Great help desk software, we have been using it for about week now. In setup we selected file upload, but when your or Rep create a new problem ticket it does not give them a choice for file upload. We are using the Access database. Can any one help? Thank you,