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Top 10 Contributor
Posts 30
David Cornelius Posted: 01-06-2011 10:47 AM

I would like by end user to be able to place a screen shot in Description filed when they are submitting a new issue or updating a issue.

Has anyone got this to work, and if so can you provide some information on this matter?

Help Desk running on a Windows 2003 server with IIS 6.0 linked to a SQL database

Thanks for any help or hints

Top 10 Contributor
Posts 170

I  believe you have to convert any field you want this to be done on into a rich text field.  I have been tryig to do this for along time but have not been able to as of yet.  Also been trying to add emotion icons as well but again have not been successfull as of yet.  I wil post when I do acheive this though.

Top 50 Contributor
Posts 6

Do your best. Hope you can make it. 

_____________

alkaline water filter|water ionizer|water ionizers

Top 10 Contributor
Posts 170

Let us know I have been trying to do this for awhile.  If you convert the field to rich text you will have to add a section to your sql/access data base or some how save it as anattachment (which there is a mod for already).  Let us know if you get it working.

Top 200 Contributor
Posts 2

Hello,

I have the same problem and still looking for a solution...anyone can help?

 

Thank you.

-Fadi

Not Ranked
Posts 1

Hi everyone!

Is there any progress on this issue?

Thanks.

 

Aimee Berry

Top 10 Contributor
Posts 24

there is a mod for uploading files avialable by future files.. not sure if I still have it saved somewhere but I'll see.. it's a little bit messy as you have to do some major code restructuring to get it to work.

 

As for adding emotes and the like I highly recommend using www.tinymce.com

It's awesome, lightweight, free and very easy to add.

Cheers,

Pete

Top 75 Contributor
Posts 4

Looks like we all have the same dilemma. I hope someone can provide us with a quick solution. thanks for all the help.

Not Ranked
Posts 1

Hi,

 

Anyone please provide more solutions. Thanks

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