Can anyone tell me what this error is?
It comes up when I try to post a new support problem.
The problem gets written to the dbase so I'm thinking it might have something to do with the automated emails.
FIXED IT!
I have changed the mail from CDONTS to CDO
In 'public.asp' I used the case for CDONTS but changed the script to use the newer CDO.Message system
Case 1 'CDONTS Set Mail = Server.CreateObject("CDO.Message") Set objConf=Server.CreateObject("CDO.Configuration") objConf.Fields.Item("http://schemas.microsoft.com/cdo/configuration/sendusing") = 2 objConf.Fields.Item("http://schemas.microsoft.com/cdo/configuration/smtpserver") = "my_smtpserver" objConf.Fields.Item("http://schemas.microsoft.com/cdo/configuration/smtpauthenticate") = 1 objConf.Fields.Item("http://schemas.microsoft.com/cdo/configuration/sendusername") = "my_username" objConf.Fields.Item("http://schemas.microsoft.com/cdo/configuration/sendpassword") = "my_password" objConf.Fields.Item("http://schemas.microsoft.com/cdo/configuration/smtpserverport") = 25 objConf.Fields.Item("http://schemas.microsoft.com/cdo/configuration/smtpusessl") = False objConf.Fields.Item("http://schemas.microsoft.com/cdo/configuration/smtpconnectiontimeout") = 60 objConf.Fields.Update 'apply settings: Set Mail.Configuration=objConf Mail.Subject = strSubject Mail.To = strToAddr Mail.From = Cfg(cnnDB, "HDReply") Mail.TextBody = strBody Mail.Send Set Mail = Nothing
One possible cause could be that the code for Liberum Help Desk is old and was coded for earlier versions of IIS. If your Liberum setup relies on CDONTS to send email and you are running under IIS 6.0 (for example on a Windows 2003 server) CDONTS is depreciated and wasn’t included with Windows 2003 server. You will either have to change the code to use CDONTS' successor Microsoft® Collaboration Data Objects (CDO) or choose one of the other email options.
Changes to IIS 6.0
http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/7b037954-441d-4037-a111-94df7880c319.mspx?mfr=true
More info on CDO:
http://msdn.microsoft.com/en-us/library/ms527795.aspx
This is related to the use of CDONTS
Change the public.asp file to use CDO.Message instead.
e.g.
Case 1 'CDONTS Set Mail = Server.CreateObject("CDO.Message") Mail.Subject = strSubject Mail.To = strToAddr Mail.From = Cfg(cnnDB, "HDReply") Mail.TextBody = strBody Mail.Send Set Mail = Nothing
Dear liberum supporter
I cut and copy the above solution in my public.asp page but error occure . give me a step by step solution pls. If any screen shot for solve the problem send me pls.
thank you
gopi.g
Did you overwrite the previous CDONTS script?
Dear Liberum
yes i overwrite the previous CDONTS script bu error display.
This solution worked for me. Perhaps you have a different server configuration or a different error.
Actually I stopped trying to use Liberum because it was not right for me.
I cannot help you any further - sorry.
OK what Data base are you using??? If access you must add into the data base a new entry:
ID 5
TYPE CDOSYS
Post the contents of your Public.ASP page
Also having this problem.
Version 97.3 on Windows Server 2003 R2 x64; IIS 6; using SQL 2005 database; using ASPEmail utility.
None of the suggested resolutions in the thread apply to our situation.
Rick
Having the same problem. Have the same setup as the user above me. I'm trying to use Jmail.
I found a newer version of the mail software (ASPEmail) that we were using that included 64-bit support.
Once I installed this on the web server, the 424 error stopped occurring.
Hope this helps.
I'm getting this same error on a Windows Server 2008 64-bit machine. The helpdesk is running in a 32-bit enabled application pool so it can use the Jet database engine. I'm using a script similar to the one in this thread (see below). This was working until I installed the Microsoft MAPI/CDO package, required by Symantec BackupExec.
Case 6 ' CDOSYS DIM strIncomingMailServer, objCDOSYSMail, objCDOSYSCon 'Create the e-mail server object strIncomingMailServer = Cfg(cnnDB, "SMTPServer") Set objCDOSYSMail = Server.CreateObject("CDO.Message") Set objCDOSYSCon = Server.CreateObject ("CDO.Configuration")
'Set and update fields properties With objCDOSYSCon
'Out going SMTP server .Fields("http://schemas.microsoft.com/cdo/configuration/smtpserver") = strIncomingMailServer 'SMTP port .Fields("http://schemas.microsoft.com/cdo/configuration/smtpserverport") = 8025 'CDO Port .Fields("http://schemas.microsoft.com/cdo/configuration/sendusing") = 2 'Timeout .Fields("http://schemas.microsoft.com/cdo/configuration/smtpconnectiontimeout") = 60 .Fields.Update End With
'Update the CDOSYS Configuration Set objCDOSYSMail.Configuration = objCDOSYSCon
With objCDOSYSMail .From = Cfg(cnnDB, "HDName") & " <" & Cfg(cnnDB, "HDReply") & ">" .To = strToAddr .Subject = strSubject '.HTMLBody = strBody 'Set the e-mail body format (HTMLBody=HTML TextBody=Plain) .TextBody = strBody 'Send the e-mail If NOT strIncomingMailServer = "" Then .Send End with
'Close the server mail object Set objCDOSYSMail = Nothing
I tried switching to 64-bit mode and using a MySQL ODBC driver, but it seems the queries are not compatible with MySQL. I do not have Microsoft SQL server. Thoughts?
Great - thanks! Works with W2003. :-)