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Problem in Footer

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Top 25 Contributor
9 Posts
Rhonda Street posted on 04-09-2010 2:43 PM

The links in the footer section of many pages are not correct so they lead to 'page not found' error.  Where is this DisplayFooter function, so I can correct the links?  Thanks

Answered (Verified) Verified Answer

Top 10 Contributor
40 Posts

You'll find it in the file called public.asp.

Open in whatever editor you are using and search for footer or DisplayFooter. This will drop you down to about halfway through the file where you'll find the code for the footer.

There is only the one public.asp which is common for all pages so it's odd that you say 'many pages' rather than 'all pages' as I'd expect them all to work or not.

 

All Replies

Top 10 Contributor
40 Posts

You'll find it in the file called public.asp.

Open in whatever editor you are using and search for footer or DisplayFooter. This will drop you down to about halfway through the file where you'll find the code for the footer.

There is only the one public.asp which is common for all pages so it's odd that you say 'many pages' rather than 'all pages' as I'd expect them all to work or not.

 

Top 25 Contributor
9 Posts

This worked, thank you.

I then realized the real problem was that I had added a folder (www) in between the helpdesk folder and all the other folder and files.  I was able to correct everything by adding www to the base url in the configuration setup.

Top 10 Contributor
40 Posts

No probs, pleased to have helped :)

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