I have been trying to figure out how to add a drop down menu to make it possible for field techs to choose the arrival time and a completion time. Then print it to have the customer sign.
Highly doubt you are even around anymore seeing as question is almost 8 months old but I was experience an issues with a user that would not enter a ticket and say they did. They would go as far as creating a new ticket and and printing it out. Of course this contains no proof of when it was created/submitted etc. So I added a time stamp to the bottom of the page that was not editable and when printed it would show up at the bottom of the work order and proof of what it was done :) The code I would guess would be added to a label on click type thing.. but here is the code I used:
<span class="style12">Time Stamp</span>: <label><%=now()%></label></center>